Privacy and Cookies Policy
Arxada Group strongly encourages each of its website users to take the time and become familiar with this Policy as, by using this website, you consent to the collection and use of information as set forth herein.
“Personal Information” means information that can directly or indirectly lead to the identification of a living person, such as an individual’s name, address, e-mail, telephone number, license number, medical identification number, photograph, or other identifying characteristic. The identification can occur by reference to one or more factors specific to the individual’s physical, physiological, mental, economic, cultural or social identity. Personal Information does not include information that has been encoded, anonymized or otherwise stripped of its identifiers, or information that is publicly available, unless combined with other non-public Personal Information.
Collecting and Processing Personal Information
When a user creates a Arxada Group account or when you order products or access services, the user will be required to provide certain Personal Information (including, without limitation, your full name, email address, account name, account password or other payment information). Arxada Group may take this information and integrate it with other information submitted by the user, other information in the possession of Arxada Group or other information from third parties in order to provide the richest user experience while using the Services. While Arxada Group takes appropriate measures to provide accuracy in the handling of Personal Information, Arxada Group relies entirely on its users to maintain correct Personal Information and to update this information as appropriate.
In addition, when a user accesses Arxada Group’s website, the servers automatically record information provided by the user’s browser. Generally, this information is automatically provided by a user whenever a user accesses any website. This information, recorded in a server log, may include a user’s particular information (including, without limitation, IP address, browser software, language, date/time of access and other information and/or cookies that will uniquely identify a user’s computer and the Internet browser the user is using). In an effort to protect its users from unauthorized account activity, such as fraud or “phishing” as well as in order to improve Arxada’s services and the user’s experience, Arxada Group may also collect information about how a user uses the Services. Additionally, whenever you send an email to Arxada Group, Arxada Group will retain that email so that Arxada Group can investigate and respond to your concerns.
Use of Personal Information
Personal Information collected through this website is utilized by Arxada Group only as set forth in this Policy and in order to fulfill your requests for products and services, to contact you, to conduct research, and to provide Services to users, including, without limitation, delivering enhanced Services and demonstrating the functionality of the Services. Arxada Group may also use Personal Information submitted to send you information on products and promotions.
Arxada Group may, from time to time, share with third parties information that contains non-Personal Information.
Arxada Group takes all reasonable measures to protect your Personal Information. To ensure the security and confidentiality of Personal Information that Arxada Group collects online, we use data networks protected by industry standard firewall and passwords. In the course of handling your Personal Data, Arxada Group takes measures reasonably designed to protect that information from loss, misuse, unauthorized access, disclosure, alteration or destruction.
For the purpose of sending e-mailings to you provided that you have subscribed to Arxada Group’s news updates on the website, Arxada Group may give your name and email address to agencies appointed by Arxada Group. These agencies are not authorized to store and/or use your Personal Information for any other purposes than for the sending of e-mailings. Arxada Group provides each user with not only access to a user’s Personal Information but also the means to update and/or delete this information. In the event that Arxada Group is unable to or cannot provide a user with the ability to update and/or delete a user’s Personal Information, Arxada Group will notify a user via email.
Personal Information and Children
Without a parent’s or guardian’s consent, no Personal Information should be submitted to our website by children. Arxada Group will not knowingly collect or use Personal Information from children.
Right to Obtain and Correct Personal Information
Our users have the right to obtain information on all of your stored Personal Information, to receive, to review and, if necessary correct or erase, by sending an email to firstname.lastname@example.org.
Upon a user accessing the Services, at least one cookie (a small data file) will be sent by Arxada Group or a third party to a user’s computer. This cookie allows Arxada Group or the third party to identify the user’s computer and Internet browsing software in a unique way. These cookies allow Arxada Group and the third parties it uses to provide a more personalized experience for the user. Generally, the default for most Internet browsers is to accept cookies. A user, however, may choose to change these settings to notify the user when a cookie is being sent or, alternatively, to refuse transmission/receipt of all cookies. It should be noted, however, that if a user refuses transmission/receipt of all cookies, a user’s experience using the Services may be significantly affected in a negative way and, perhaps, prohibit entirely the use of the Services. In short, if a user prohibits the transmission of its Personal Information, Arxada Group may not be able to provide its Services to that user. Moreover, if a user would like more information about this practice and to know a user’s choices about not having this information used by third parties, please contact us at email@example.com.
US-EU and US-Swiss Safe Harbor Framework Participation
Arxada Group adheres to the US-EU Safe Harbor Framework and US-Swiss Safe Harbor Framework with respect to certain personally identifiable information that it receives from users in the European Union, European Economic Area and Switzerland. Arxada Group has certified that it adheres to the US-EU and US-Swiss Safe Harbor principles of notice, choice, integrity, transfer, access and correction, security, and enforcement. Learn more about the Arxada Safe Harbour Statement.
Google Analytics – Statement
Modifications to the Policy
Upon receipt of an inquiry or complaint, Arxada Group will contact the user regarding the inquiry or complaint and take appropriate measures to address the user’s concerns.